One side of the door sitting lower than the other, or a loose cable dangling beside the track? That's a lift cable that has frayed, slipped its drum or snapped. We replace them in pairs, with heavy-duty cable rated well above your door's weight — usually same day.

With one cable gone, the entire weight of the door is hanging off the other side. Operating it drags the door harder out of square, can wedge it in the track, and puts strain on the remaining cable and the springs.
Keep the car and everyone else out from under it. If the door is partly open, leave it — don't try to force it down. Cables run under the same spring tension that makes this repair dangerous to attempt yourself.
Cables usually give warning before they go. These are the things to look for.
A cable rarely fails on its own. Something else usually caused it — and if that isn't found, the new cable goes the same way.
Fitting a new cable takes minutes. Working out why the old one failed is what stops you calling us again in six months.
Every cable visit includes checking the drums, spring tension, track alignment and door balance. If the real problem is a tired spring, we'll tell you — and you can decide whether to deal with it now or later.
The door is clamped and the spring tension released safely before anything is unhooked.
We find out what killed the cable — drum, rust, balance or track — and quote the full fix.
Both cables swapped for heavy-duty replacements rated above your door's weight.
Drums re-set, tension matched side to side, safety reverse tested and a full cycle run.
Most cable replacements are done within an hour of arriving. We carry cable on the van, so it's very rarely a second visit.
Both cables have gone through exactly the same number of cycles and the same humidity. When one fails the other is usually close behind, and matched cables keep the door balanced. Replacing the pair also means one visit rather than two.
Please don't. With one cable gone the load is uneven, and the door can jam hard in the track or drop. Leave it where it is and call us.
No. The cables are under load from the springs, and releasing that tension without the right tools and technique is how people get seriously hurt. It's the same hazard that makes spring work dangerous.
Not always — but we'll check. If the springs have lost tension they're the reason the cables wore out, and replacing cable alone would just repeat the problem. You'll get the facts and a price before anything is decided.
Yes. We service homes on weekends and offer same-day appointments throughout the year. Call to confirm current availability.
Same-day cable replacement across Metro Atlanta, with a technician typically at your door within two hours. Book online to save 10%, or call now.
Cable repair across Atlanta, Alpharetta, Buckhead, Cumming, Duluth, Johns Creek, Lawrenceville, Mableton, Roswell, Sandy Springs, Smyrna, Snellville, Suwanee and Tucker.